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HVAC Troubleshoot System

What type of problem are you having?
What type of Air Conditioner Problem are you having?

This can be Caused by your Thermostat:

Solution:

  • Make sure your thermostat is turned On
  • Set 3 degrees below room temperature
  • Turn Cool, not fan or heat

If the thermostat screen is blank, then the battery is dead. Replace the battery.

Did that solve your problem?

Your Air Filter May be Dirty.

Check yours and change if visibly dirty

Did that solve your problem?
Is your outdoor unit running?

Your AC’s circuit breaker may have been tripped:

Here’s what to do:

  • Find your breaker box and look for the circuit labeled “air conditioner”
  • Try flipping that circuit to “off” and then “on”
  • Give your air conditioner a couple minutes and see if it comes on now
Did that solve your problem?
Is there air coming out of your vents?
Is there Ice on your Outdoor Unit?
Is there air coming out of your vents?
Is there Ice on your Outdoor Unit?

Awesome!!

Glad we were able to help you solve your problem. We’ll be here if you need us again.

Sounds like you need expert care.

Please turn off your system and get professional help.

Schedule your repair appointment
What type of heating problem are you having?
What type of heater do you have?

This can be Caused by your Thermostat:

Solution:

  • Make sure your thermostat is turned On
  • Set 3 degrees below room temperature
  • Turn Cool, not fan or heat

If the thermostat screen is blank, then the battery is dead. Replace the battery.

Did that solve your problem?

This can be Caused by your Thermostat:

Solution:

  • Make sure your thermostat is turned On
  • Set 3 degrees below room temperature
  • Turn Cool, not fan or heat

If the thermostat screen is blank, then the battery is dead. Replace the battery.

Did that solve your problem?
What best describes your heating problem?

Make sure power is getting to the furnace

Try this:

  • Check your home’s electrical panel. Flip the furnace’s circuit to “off” and then “on” again.
  • Look for a switch (like a light switch) near your furnace and make sure it is set to "on".
Did that solve your problem?
Is your outdoor unit running?
Is there ice on your outdoor unit?

Your heat pump’s circuit breaker may have been tripped.

Here’s what to do:

  • Find your breaker box and look for the circuit labeled “heat pump” or “air conditioner”.
  • Try flipping that circuit to “off” and then “on”.
  • Give your heat pump a couple minutes and see if it comes on now.

Note: If your heat pump is regularly tripping your circuit breaker, contact us immediately as there is a larger problem.

Did that solve your problem?
Is there ice on your outdoor unit?
Is the noise coming from the outside or inside unit?
What type of heater do you have?

Is there steam coming from the unit, as well?

Here’s what to do:

This is your heat pump's normal defrost mode.

What type of smell?
Did you just turn your heater on for the first time this winter?

This is likely normal.

The smell should go away in a few minutes.

Contact us if the smell persists.

Turn off your furnace now!

There could be a dangerous gas leak in your home. Turn off your furnace immediately and contact a heating repair person.

You need your regular maintenance

This is usually caused by a dirty coil and/or lack of regular maintenance on your heater.

Our Services

Air Conditioning

Installing an AC allows you to reap the benefits of a comfortable and controlled indoor environment. However, installations can be complex and more often than not...

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Heating

Good experience goes beyond the number of years a contractor has been in the industry. The contractor’s experience should align with your needs and this means the contractor....

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Indoor Air Quality

During the cold winter months, the average person spend too much time indoors. In fact, the only time they spend outdoors is when going to and from work, or school. That is why every....

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WIFI Thermostats

Thermostats have a very straightforward purpose. They heat or cool your house to specific temperatures. In the past.....

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Maintenance Agreement

Alternative Heating & Air is your full service solution for all of your heating & air needs. Whether you are looking for a brand new system, an existing system to be repaired or tuned up, or for your indoor air quality to be improved. With over 20 years of industry experience we have the kowledge and expertise to meet your needs. There is no system too old and there is no job to big for the trusted team at Alternative Heating & Air.

  • Check temperatures and air flow
  • Check contactor contacts and capacitors
  • Tighten electical connections
  • Inspect heat exchanger for cracks and holes
  • Clean leaves and debri from system
  • Replaced air filter or clean filter
  • Comprehensive check of your entire system
  • Oil indoor blower motor
Learn More

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What Our Happy Customers Are Saying About Us

  • They were awesome. I would recommend them to anyone! And have recommended them to family and friends . They were very nice and on time, clean and did the work needed and Did Not over charge. Our heating and air unit hasn't ran this well in a very long time. Thank you Alternative heating and air.
    Penny C.
  • The best. In an industry, like many, that has the ability to take advantage of people they are a refreshing alternative. They are honest and talented which I think are the two most important attributes you could wish for when having someone diagnose and repair your issues. They've always done right by me. A company you can trust.
    Michael
  • Service! Service! Service! These guys are professional and have figured out that integrity and word of satisfied mouth will get them more business than selling people things they don't really need or can't afford. They explain things to you. I like that. But best of all, they show up when they say they will! Not everyone does that. They really ARE the "Alternative" to the others!!!!
    Bonnie B.

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